Return & Refund Policy

We want you to be completely satisfied with your purchase.

  • You may return most items within 30 days of delivery
  • Items must be unused, in original packaging, and in resalable condition
  • To start a return, please email us at menviq@hotmail.com with your order number
  • Once we receive and inspect the returned item, we will issue a refund to your original payment method within 5–7 business days

Please note: Sale items and opened intimate care products may not be eligible for return for hygiene reasons.